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Terms And Conditions |
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Orders received before 1.00pm are usually despatched the same day
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About Us
Ampleforth Abbey Trading care about your shopping experience. If you have any suggestions or comments to help us improve, please email us at feedback [at] ampleforth [dot] org [dot] uk.Our Contact details:Ampleforth Abbey TradingAmpleforth Abbey York YO62 4EN United KingdomPhone: 01439 766778Fax: 01439 766778Email: feedback [at] ampleforth [dot] org [dot] ukVAT Registration Number
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from a country that does not use Sterling, just place your order and your credit card company will convert the transaction to your own currency.We accept most credit cards. Although secure credit card transactions over the internet are extremely safe, you may prefer to contact us by phone, fax, or post to make your purchase. All methods are entirely welcome!
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Shipping And Handling
We charge postage at cost but add 70p for packaging and handling. VAT is chargeable on these items in the EEC.
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Delivery Schedule
We despatch your order as quickly as possible, usually within 24 hours. The length of time it takes to get to you depends, of course, on the class and means of postage you choose and how far the package has to travel. Small packet is the best choice for the delivery of good by airmail. In the UK second class postage is cheaper than parcel post for packages under 750g.
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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
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Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. This is calculated automatically.
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Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. WorldPay is an international credit card transaction handler with the finest track record of security. Nobody here ever sees your credit card details, and they are not held in clear text on any web site.
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Guarantee
We guarantee your satisfaction. If any goods are damaged when they reach you please inform us within 7 days and we will exchange them for you - no problem!
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Reaching Us
If you need to reach us, please email us on feedback [at] ampleforth [dot] org [dot] uk, alternatively, you can call on International +44 NETQUOTEVAR:01439 766778 or fax us on 01439 766778 or write to us at Ampleforth Abbey York YO62 4EN United Kingdom
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Privacy Policy
Ampleforth Abbey Trading do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
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Returns Policy
If for any reason you are unhappy with the goods when they arrive, you may return them to us within 7 days of receipt for a refund of the value of the goods or for a replacement at the same value. In the case of returns the postage costs are borne by the customer.
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